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Privacy and Data Protection Statement

HSBC's business has been built on trust between us and our customers. To preserve the confidentiality of all information you provide to us, we commit to the following in relation to such information:

HSBC will only collect the information that it believes to be relevant and required to understand the customer's financial needs and to conduct HSBC's business.
HSBC will use the information to provide customers with better customer services and products.
HSBC may pass the information to other HSBC Group companies or agents, as permitted by law.
HSBC will not disclose the information to any external organisation unless HSBC have customer consent or are required by law or have previously informed the customer.
HSBC may be required, from time to time, to disclose the information to Governmental or judicial bodies or agencies or HSBC's regulators but HSBC will only do so under proper authority.
HSBC aim to keep the information up-to-date.
HSBC maintain strict security systems designed to prevent unauthorised access to the information by anyone, including HSBC staff.
All HSBC group companies, or HSBC staff and all third parties with permitted access to the information are specifically required to observe HSBC's confidentiality obligations.

References above to 'information' shall be deemed to include personal data.

By maintaining our commitment to these principles, we will ensure that we respect the inherent trust that you place in HSBC.

Your personal data may be disclosed or transferred worldwide to agents or third parties authorised to act on our behalf or other members of the HSBC Group or to third parties including our subcontractors, for the purposes of: providing services to the company/organisation that you represent and/or for servicing and/or developing our relationship with that company/organisation or you, verifying your identity, preventing and detecting crime and complying with appropriate governmental and non-governmental regulators or ombudsman.

By accepting the Terms and Conditions, you shall be treated as having consented to the disclosure, processing, storage and transfer of your personal data in the manner described above.

You should read our Cookie Policy to find out more about how HSBC and our trusted partners use cookies, which is relevant to your online security. We use cookies to make our website more secure and easier to use.

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The General Terms and Conditions shall apply to your use of the HSBCnet E-Channel except that:

1. The General Terms and Conditions shall be amended as follows:

References to the ‘Site’
References to the ‘Site’ shall be read as a reference only to the HSBCnet E-Channel.
Contracting HSBC Group Member
The General Terms and Conditions shall be amended such that the member of the HSBC Group which enters into the General Terms and Conditions with you shall be deemed to be the following and references to ‘we’, ‘us’ and ‘our’ shall be read accordingly:
(a) If the company/organisation that you represent has entered into an agreement with a member of the HSBC Group for that member to provide the HSBCnet E-Channel to your company/organisation, then that member of the HSBC Group; or
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Governing Law
The Governing Law set out in the General Terms and Conditions shall be amended so that all references to ‘England and Wales’ shall be read as references to the country of the registered office for the member of the HSBC Group identified in the above paragraph ‘Contracting HSBC Group Member’.

2. The following additional provisions shall be incorporated into the General Terms and Conditions:

Notice to users of HSBCnet effecting transactions on U.S. accounts only
The HSBCnet E-Channel is not meant for personal use with regard to any accounts in the U.S. that you may request to be uploaded onto, and access via an HSBCnet Profile. By accepting these HSBCnet E-Channel Terms and Conditions, you agree that your access to and use of this HSBCnet E-Channel to effect transactions with regard to any such accounts in the U.S. is solely for business or commercial purposes and not for any personal, consumer, family or household purposes.
Customer Alerting Service
You may be offered the Alerting Service. If you use this service, the following terms and conditions will apply in relation to each alert (‘Alert’) that you receive:
Disclaimer:
Important notes: this Alert is for your reference only and has been automatically generated by the HSBCnet E-Channel. We have not verified the content of this Alert and bear no responsibility therefore. You should conduct your own verification and confirmation regarding the information including, without limitation, the status of any transaction mentioned in it. Where this Alert is sent over the internet or by SMS text message, you should take note that such communication may be delayed, interrupted or could fail. In particular, email messages sent over the internet cannot be guaranteed to be timely, secure, error or virus-free as information could be intercepted, corrupted, lost, arrive late or contain viruses. Members of the HSBC Group shall bear no liability whatsoever for any direct, indirect or consequential loss arising from the use of this Alert whether caused by a member of the HSBC Group or third parties. The information contained in this Alert is confidential and may also be legally privileged. If you are not the addressee, you may not copy, forward, disclose or use any part of it. If you have received this Alert in error, please delete it and all copies from your system and notify the sender immediately.
Third party market information that may be provided when you access the HSBCnet E-Channel
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Processing of Personal Data
By clicking ‘Accept’, you shall be treated as having consented to the disclosure, processing, storage and transfer of your personal data in the manner described in the Privacy and Data Protection Statement.
Changes to the provisions in this document
We may change the provisions on these two pages in the HSBCnet E-Channel from time to time. Any changes will be notified to you and before they will apply to you, you will be requested to review the changes and accept them.

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